PRIVACY POLICY


This privacy policy sets out how Fresh Lemon Limited manages any information that you give Splendid. EDC Design LTD trading as Splendid is committed to ensuring that your privacy and ‘personal information’ is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. 

EDC Design Limited may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18 May 2018 to be in line with the General Data Protection Regulation (GDPR).


WHAT WE COLLECT
We may collect the following information:


+ Name, company and job title.
+ Contact information including email address.
+ Browser device.
+ Demographic information such as postcode, company type, sector and preferences.
+ Information about your responses to our HTML emails.
+ Your communications with us, including dates of meetings.
+ Other information relevant to our work.

This information will be collected via an ‘Opt-in’ consent via email relating to information about our Company. Or we process your data where necessary to pursue our legitimate interests for projects in the past, present or future.


 WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service. We may use the information to improve our products and services.

From time to time, we may also use your information to contact you for market research purposes or about news and services we offer that may be of interest to you. We may contact you by email, phone or mail. We may use the information to customise our website according to your interests. 

We retain the data for several years as long as there is a legitimate reason for doing so. This is to ensure we have a historic trail for each project in case of re-ordering or referencing previous projects in the future.

When you ask to ‘opt-out’ of receiving updates from us, we keep a record of that to ensure we respect your request.

 If you apply for a job at Splendid we will retain your information until the position is filled. We may contact you to ask if we can retain your information on a selective process based on your skills and experience for future positions within the company.


 SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

You have the right to ask for information about your personal data or for a copy of the data. You may ask for this to be corrected or restricted.


 CONTACT US

To opt-out of any promotional emails use the ‘Unsubscribe’ or ‘Preferences’ option at the footer of the email. We will also do our best to assist with queries you have about your personal data.

You can contact us at:

hello@splendid-design.com
Splendid, Chiltern House, 45 Station Road, Henley On Thames, Oxfordshire, RG9 1AT

Splendid is the trading name of EDC Design Ltd, registered in England & Wales. Registered Office. Chiltern House Business Centre, 45 Station Road, Henley On Thames, Oxfordshire RG9 1AT. Registration no. 11021068 VAT No 281023828  

Please provide a summary of your enquiry, headed ‘Data Request’ when you contact us.


 LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.